How Our Installation Service Works
Whether you need help assembling indoor furniture, sheds, trampolines, or any other flatpack item, this quick guide explains exactly how our professional installation service operates.
You can view examples of our previous work on our main website to see the quality and care we put into every job.
Step 1: Booking & Delivery
Our customer service team will contact you within one working day to confirm your delivery date and offer you available time slots for installation.
Please note that installation will always take place after delivery, but we’ll do everything we can to schedule your assembly as soon as possible afterward.
Step 2: Confirmation
You’ll receive both email and SMS confirmation of your scheduled installation date and time.
Step 3: Preparing for Installation
To help our installers complete the job efficiently, please ensure:
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All boxes are ready in the room or area where the assembly will take place. (Additional charges may apply if items need to be moved between floors.)
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The installer(s) can work without interruptions from children, pets, or other distractions.
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The area is clean, clear, and free from old furniture or clutter.
Step 4: Completion & Inspection
Once assembly is complete, your installer will invite you to inspect the finished item and confirm that everything has been built to your satisfaction.
If you notice any issues or defects — however small — please let us know immediately. We’ll prioritise resolving it quickly to ensure you’re 100% happy with the result.